16.04.2020

Mac Not Recognizing Gaming Mouse

Jul 12, 2019 This worked for me using the Logitech G900 Chaos Spectrum Gaming Mouse. In my case, I would open G HUB and my gaming mouse wasn’t recognized. This is strange because it was working fine earlier in the day and my mouse has been connected the entire time. This was a quick fix that worked for me, but it’s not a final solution. Mar 24, 2020 Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac. Make sure that your wireless mouse, keyboard, or trackpad is turned on The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. If a Mac computer does not recognize the mouse, first rule out any physical problems. Most of the time these involve a USB mouse plugged into a bad USB port or a wireless mouse running out of batteries. Other times the mouse needs to be replaced.

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Your device isn't recognized by your Mac

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Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac.

Make sure that your wireless mouse, keyboard, or trackpad is turned on

The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Slide the switch to turn on the device. On the Magic Mouse, the green LED briefly lights up. On the Magic Mouse 2, green coloring is visible beneath the switch.

The Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have a slide switch on the back edge of the device. Slide the switch to turn on the device (green coloring becomes visible). Earlier Apple Wireless Keyboard models have a power button on the right side of the device. Press the button and you see a green LED on the top of the device, near the button.

When you turn these devices on, they appear as Connected in the Bluetooth section of System Preferences and in the Bluetooth menu in your menu bar. If a device doesn't appear there, make sure it's charged or replace it batteries, and make sure it's been paired with your Mac.

Make sure that your device has been set up to work with your Mac

Learn how to pair your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, Magic Trackpad 2—and earlier models of Apple wireless devices—with your Mac.

Make sure that Bluetooth is turned on

Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple () menu > System Preferences. Then select Bluetooth and make sure that Bluetooth is turned on.

Refer to the table below for more information on determining the Bluetooth status. If the Bluetooth icon doesn't appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again.

Bluetooth menu iconBluetooth status
Bluetooth turned on, but there are no devices connected to the Mac. See the Make sure that your wireless mouse, keyboard, or trackpad is turned on section of this article.
Bluetooth turned on and at least one wireless device is connected.
When this icon flashes, at least one wireless device has a low battery. Click the Bluetooth icon to identify the affected device, then recharge the device or replace its batteries.
Bluetooth is off. Click the Bluetooth icon using a USB mouse or built-in trackpad and select Turn Bluetooth On.
Bluetooth is offline or unavailable. Restart your Mac. If the Bluetooth status doesn’t change, disconnect all USB devices and restart your Mac again.

Make sure that your devices are charged

Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have built-in rechargeable batteries. You can charge these devices by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable.

To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device. If the device isn’t showing, make sure the device is turned using the steps outlined above.

Turn the device off and on

If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.

Your mouse or keyboard intermittently stops responding

Follow these steps if your mouse or keyboard sometimes stops responding temporarily.

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Click or press a key

  • Click the mouse or trackpad or press a key on the keyboard to reconnect the device to the computer. It might take a moment for the device to respond.

Check for signal interference

  • Wireless networks that operate on 2.4GHz may cause interference. Move cordless phone base stations, microwave ovens, and other 2.4GHz electrical devices away from your Mac if you suspect interference.
  • Keep wireless devices within 10 meters (approximately 30 feet) of your Mac.
  • Avoid putting metal objects between your wireless device and your Mac.

Your mouse doesn't scroll up or down or side to side

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If you can't use your mouse to scroll through a web page or document, see Mac Basics: Multi-Touch gestures to make sure your Gestures are configured correctly. You can also try adjusting your scrolling speed preferences.

Your mouse or trackpad doesn't track as expected

Apple Wireless Mouse, Magic Mouse, and Magic Mouse 2 can be used on most smooth surfaces. If tracking issues occur, try these options:

  • Choose Apple menu > System Preferences, then select Mouse. Set the Tracking slider to adjust how fast the pointer moves as you move the mouse.
  • Try using a different surface to see if the tracking improves.
  • Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
  • If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices can affect tracking.

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Learn more about what to do if your trackpad isn't tracking correctly.

Your keyboard has one or more keys that don't respond

Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.

  1. Choose Apple menu > System Preferences, then select Language & Region.
  2. Click the Keyboard Preferences button.
  3. Click on the Input Sources tab.
  4. Make sure that the keyboard language that you use is listed on the left side. If it's not, click and choose from the languages that appear.
  5. Select the checkbox next to Show Input menu in menu bar.
  6. Click on the Keyboard tab, then select the checkbox next to Show keyboard and emoji viewers in menu bar.
  7. Choose Show Keyboard Viewer from the Input menu in the menu bar. The Keyboard Viewer showing the keyboard layout appears on your display.
  8. Type the key on the keyboard that doesn’t respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.

If you enable the Mouse Keys feature, many keys might not respond as you expect. Here's how to turn off Mouse Keys: Colloid apple mac game vintage.

  • In OS X 10.8 or later, choose Apple menu > System Preferences. Click on Accessibility, then choose Mouse & Trackpad from the list on the left side. Then deselect the Enable Mouse Keys checkbox.
  • In OS X 10.7.5 or earlier, choose Apple menu > System Preferences. Click on Universal Access, then select the Mouse & Trackpad tab. Then select the Off button next to Mouse Keys.

If issues with keys persist, try starting up your Mac in single-user mode to see whether a software issue is causing the problem.

Steps taken from 'BayArea Shopper[amazon]' posted 8/27/16 which worked for a solution on Mac:
1. DO NOT plug in your USB Bluetooth dongle before starting. (If you already did, unplug it now)
2. Open your Mac System Preferences, select 'Bluetooth' under System Preferences.
3. At bottom of the window is a checkbox: [ ] Show Bluetooth in menu bar... Click box so it shows a checkmark.
4. You should now see the Bluetooth icon in the Mac Menu Bar.
5. Hold the OPTION KEY down and click Bluetooth Icon in Menu Bar. This will drop down a menu which shows some additional info than just a regular click on the Bluetooth icon. Look at line 3, which starts with the word 'ADDRESS:' You'll see a sequence of numbers and letters something like the following: 00-22-41-CE-46-24 (The letters and numbers you see may be different- that is OK!) Also, this line is greyed-out on the screen. That's normal. This is the specific address of the Bluetooth transmitter currently in use internal to the Mac device. If you did not yet plug in your USB luetooth dongle, the address you see should be your Mac's built-in Bluetooth adapter.
6. Now cross-check this information because it is the way to know when your new Bluetooth dongle is activated and in use: Click on the APPLE icon in the menu bar, select 'About this Mac'. In the pop-up window that shows, at the bottom of that screen is a button 'System Report'. Click it.
7. You should now see your full system report. Column 1 begins with header 'Hardware': The 3rd line down is 'Bluetooth'- click to select it. Now on the right side of the screen is the full set of specs for the currently-in-use Bluetooth transmitter. Look at line 2 which also begins with the word 'Address'. You should see the exact-same sequence of numbers and letters as in Step 5 above. Take a screen shot of this info- it is helpful so you can tell between this address and the Bluetooth transmitter address of your new USB-dongle. (Screenshot: Press Command-Shift-4 - Now marquee-select the area of the screen you want to capture; as soon as you release the wired mouse or trackpad the screenshot is taken)
8. Now go back to the Bluetooth icon in menu bar and click. Select 'Open Bluetooth Preferences'
9. In the Bluetooth system preference screen, in the left column is the Bluetooth ON / OFF switch: Click to turn Bluetooth off. (If it is already off, then click it ON, then click it OFF right after.)
10. Wait 3-4 seconds and then insert the USB Bluetooth dongle into a USB port on your Mac.
11. Activate your Bluetooth device such as a mouse, and switch it into 'Pairing' mode.
12. Your should see the name of that device appear a few seconds later in the right-hand column of the Bluetooth System Preferences screen. To the right of it you should see a button appear that says 'Pair'. Click on Pair. Moments later your device should now connect. When it does connect it will say 'Connected' underneath the device name.
13. The USB Bluetooth device should now be working. Verify now that the dongle's Bluetooth transmitter is the one that is connecting your device, and not the Mac's built-in Bluetooth. OPTION-click on the Bluetooth icon in the Menu Bar; a menu drops down; on line 3 you will see 'Address' followed by the number-letter sequence of the currently operating Bluetooth transmitter. Your Bluetooth dongle *may* have a MAC (media access control, not to be confused with a Mac device) address like 00-1A-7D-DA-71-06, or similar format.
14. You can also cross-check this number/letter format by repeating steps 6 and 7 above. One of the ways you will know FOR SURE if this is the Bluetooth adapter in operation is checking the line 'Manufacturer:' .. It should say the name of the manufacturer different than the native one internal to the Mac device. If it does not, try to repeat the entire sequence. You should also see the name of your connected Bluetooth device under the sub-head 'Devices (Paired, Configured, etc).'